Terms & Conditions with Privacy Policy

Thanks for visiting Grand Union Designs , we hope you find our website easy and simple to use! However, if you do have any problems, please feel free to contact us.

These terms and conditions apply to the use of the website of Grand Union Designs. By visiting granduniondesigns.co.uk or by placing an order with us, you confirm that you have read these terms and conditions and agree to be bound by these conditions. If you do not agree to these terms and conditions you must cease to use granduniondesigns.co.uk

The granduniondesigns.co.uk website is operated by Grand Union Designs Ltd. You as the customer will transact with Grand Union Designs Ltd.

Email: info@grandunion.co.uk

This is an important section of the website explaining the terms and conditions you agree to adhere to when you use and/or shop from the granduniondesigns.co.uk website.

Any reference in these terms and conditions to "we" or "us" refers to Grand Union Designs Ltd.

Any reference in these terms and conditions to "you" refers to the end customer.

Unless otherwise specified, the materials on this website are directed solely at consumers who access granduniondesigns.co.uk from the United Kingdom and/or the Republic Of Ireland. granduniondesigns.co.uk does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent that local laws are applicable.

Any contract made between, whether for use of the website or in relation to the purchase of products or services through the website will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English. No other formats are currently available.

Our 'New Products' highlight the most recently launched or featured products on granduniondesigns.co.uk

We have taken care preparing the content of this website, however, we cannot guarantee uninterrupted and totally reliable access to the website and so, therefore, cannot guarantee that the information will always be completely up to date and free of errors. To the extent permitted by applicable law, granduniondesigns.co.uk disclaim all warranties; express or limited, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.

Grand Union Designs Ltd shall not be liable to any person or persons for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Certain (hypertext) links within this website may lead to other websites, which are not under the control of granduniondesigns.co.uk. When you activate any of these links, you will leave the granduniondesigns.co.uk website and Grand Union Designs Ltd has no control over and will therefore not accept liability or responsibility for the material on any website which is not under the control of granduniondesigns.co.uk

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees, and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person or persons using your registration details.

These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

We may update these Terms and Conditions at any time and we will notify such changes by uploading them on to the website. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of the website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

All brand names, product and service names and titles and copyright used in this website are trademarks, trade names, service marks or copyrights of their respective holders. Grand Union Designs Ltd. gives no permission for their use by any other person other than the said holders and such use may constitute an infringement of the holder's rights.

All designs, text, graphics and their selection and arrangement on the granduniondesigns.co.uk website are the copyright of Grand Union Designs Ltd. and/or its content providers. Any use of materials without Grand Union Designs Ltd. prior written consent is strictly prohibited, including but not limited to changing, publishing, renting, licensing, selling or distributing.


  1. a) Product Descriptions

We use our reasonable endeavors to make sure that every product on granduniondesigns.co.uk is shown accurately and prices are correct. However, occasionally there may be small variations in colour, typefaces, size, and layouts. Grand Union Designs Ltd. disclaims all representations and warranties that the content or information on this website is accurate, complete and up to date.

  1. b) Placing Orders

When placing an order with us we will send you an order acknowledgment form by email. This will outline the products you have ordered with reference to the dated quotation, it will set out the agreed payment terms, and require an acceptance signature by return. Our acceptance and the ‘purchase’ contract will not take place until your order form has been signed and returned and deposit payment has been received.

  1. c) Payment

We accept payment by Bank Transfer. Payment stages are a deposit payment as order acceptance, an interim payment roughly one week before delivery and installation, and the remaining balance due on completion

  1. d) Amending or Cancelling an Order


Before requesting an amendment or cancellation to your order please contact us as your order can only be amended and changed if your order is not at a point of being manufactured.

Please email or contact us via telephone to discuss your amendment or cancellation. Emails and telephone calls are answered between business hours (8 am – 4.30 pm Mon to Thu and 8 am – 2.00 pm Fri). It is therefore possible that your order could begin production before your email is processed and we will be unable to make any changes

Grand Union Designs Ltd. has made every effort to reproduce colours on the site as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.


These terms of use govern your conduct associated with the customer ratings and reviews service which may be offered by Grand Union Designs Ltd. To the extent of any conflict between granduniondesigns.co.uk Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the customer ratings and reviews.

You are the sole author and owner of the intellectual property rights thereto

All "moral rights" that you may have in such content have been voluntarily waived by you

All content that you post is accurate

You are at least 16 years of age, and that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity

You are the owner of any pictures or images that you submit and that you consent to the use of such images.

That is known by you to be false, inaccurate or misleading

That is pornographic

That incites violence

That contains graphic or gratuitous violence

That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy

That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)

That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation

For which you were compensated or granted any consideration by any third party

That includes any information that references other websites, addresses, email addresses, contact information or phone numbers

That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Grand Union Designs Ltd. (and its employees) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable solicitor's fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Grand Union Designs Ltd. a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation or recognition to you.

All content that you submit may be used at Grand Union Designs Ltd. sole discretion. Grand Union Designs Ltd. reserves the right to change, condense or delete any content on its website that Grand Union Designs Ltd. deems, in sole discretion, to violate any guidelines or any other provision of these Terms of Use. Grand Union Designs Ltd. does not guarantee that you will have recourse through granduniondesigns.co.uk to edit or delete any content that you have submitted. None of the content that you submit shall be subject to any obligation of confidence on the part of granduniondesigns.co.uk its agents, third party suppliers and their respective directors, officers, and employees.

We have made every effort to ensure we protect your personal information. Here you will find information on how we protect your security and privacy, changes to the law regarding the use of 'cookies', information on ordering with us and assurances about your details.

Grand Union Designs is dedicated to protecting your data and to ensure we comply with the Data Protection Act 1998.

Be certain that any orders you have placed can be processed to completion

Contact you in emergencies, such as an urgent product recall

Deal with any financial queries

This data will not be used to send marketing offers or shared with any other third party other than those identified in our terms and conditions.

Data will be reviewed on a yearly basis, and records will be retained for as long as it continues to be necessary. If you require us to remove your data from our database, please contact us in writing. We will review this request over 28 days.

Upon ordering with us you are agreeing to disclose personal information to us.

When you go through the ordering process you will be asked to provide information such as your name, address, telephone number, and email address. This information allows us to process and fulfill your order and to advise you of the status of your said order.

We will not sell or disclose any personal data to any third party unless required to do so by law.

If you agree to receive our newsletters and product updates, we will use your email address to contact you, sending regular email newsletters informing you of new products, special offers, and any featured information.

When a phone number is requested and provided, we may use this to contact you to ensure that you are happy with the service you received or we may pass this phone number on to the delivery company that is selected for your order upon purchase.

Access to this website may be suspended or temporarily unavailable without prior notice in the case of system failure, maintenance, and repair or reasons beyond our control.

You must not misuse this website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server in which the website is stored, or any server, computer or database connected to the website.

Unauthorised use of our website may give rise to a claim for damages and/or be a criminal offence. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to our site will cease immediately.

You agree not to use granduniondesigns.co.uk directly or indirectly for any unlawful purpose, or to cause distress or offence to any person.

A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site, providing you with the best possible experience whilst visiting your site.

This tool is used by many websites to help collect information, such as how many people visit and return to the site, what products are being clicked on and which go on to be bought and to make certain parts of the site function properly.

We use 'cookies' to allow us to fill in our login fields with your email address, once you have registered with us. This is to enable customers to log in to the website more quickly and easily when you make future visits to granduniondesigns.co.uk

If you use another computer that is not your own personal computer (e.g. in an internet café or a friend's computer) then it is possible that your e-mail address in the login field will show up to a subsequent user of the website. Therefore, we suggest and advise that customers clear 'cookies' stored in the web browser when using another machine. The option for this is normally located in the browsers Tools menu/option.

If you have 'disabled' the cookies in your browser, you may experience some technical difficulties and we cannot guarantee your experience navigating the site or the performance of the site itself.

From 26th May 2011 websites now require user consent to store a cookie on the user's computer, unless the cookie is strictly necessary for a service requested by the user. By using our website and consenting to the use of cookies we will provide you with the best possible experience.

For independent information about cookies, including amending your settings, please visit www.allaboutcookies.org

Grand Union Designs Ltd. only enter into signed contracts for any Utility service (including Telephone, Broadband, Mobile phone, Electricity, Gas, Water supplies) and no Director, employee or agent acting on their behalf has the authority to commit the company to any change. No Telephone contracts shall be binding on the company and shall in all cases be subject to a written agreement.

All Advertising is conducted through our chosen marketing agency. Any changes to advertising budgets shall require board approval.